We focus on customer/end user discovery to understand different factors affecting or influencing the businesses to transform. We consider architectural factors like phases, actions, thoughts, feelings, touchpoints, and opportunities to elicit a journey map, of the users and from the users or who understands your customers the best.
We focus on customer/end user discovery to understand different factors affecting or influencing the businesses to transform. We consider architectural factors like phases, actions, thoughts, feelings, touchpoints, and opportunities to elicit a journey map, of the users and from the users or who understands your customers the best.
We then utilize the process maps to determine the best design structure that is tailored to your organization specific use case. We strongly believe in empathetic design that considers Salesforce a well-architected framework to make the designs simple, reliable, trusted, automated and adaptable at the same time